Are there hidden fees? Only the fees shown above, that's it. No base fees, no setup fees, no contract fees, no cancellation fees.
Is support free? Always. And by the way, we don't charge higher rates for phone support either.
Don't you mean per user? You read correctly, we charge per employee, not per user. We only charge for those folks who actually track time. Administrator and supervisor accounts are free of charge.
How does yearly billing work? You are billed based on the number of employees in your account. If you gain or lose employees through the year, no problem. Each month we adjust for it.
Will you raise my prices later? No, not the per employee pricing. When you sign up, you are locked in. Phone/text clocking may change.
Do you offer special pricing for non-profits or schools? Yes. Please contact support for details.